terms Payment & Shipping

**Sales Contract**


**Seller Responsibilities:**


1. The seller assures that there has been no box damage or shipping issues in past sales.

2. The seller is not responsible for any dents in the retail boxes of the devices.

3. The seller is not liable for any damage to new phones sold or products under the warranty of the supplier or manufacturer.

4. No warranty is provided by the manufacturer for ASIS, ASIS+, and CPO products. The seller does not guarantee these products and is not responsible for any damage or malfunction.

  1. Some of the ACTIVE phones we sell may have minor damages. We absolutely do not accept any discounts or returns due to these damages.


**Deposit Terms:**


1. The deposit paid for sales in Dubai is non-refundable.

2. If the order does not arrive on the promised cargo date, the seller does not accept order cancellations or refunds due to delays caused by cargo or customs.

3. A 10% non-refundable deposit is required for any cancellations. The deposit will be released to the supplier.

Ā Ā  - **Bank Account Number:** 000051261Ā 

Ā Ā  - **Beneficiary Name:** TELEPLUS GSM CO LIMITED


**Sales Conditions:**


1. Sales under CIF, FOB, and EXW conditions are subject to these terms.

2. Any changes will incur a change fee, which will be invoiced to you and must be paid before proceeding.

3. For EXW sales, if local delivery is requested, the seller will invoice for local delivery fees and any registration fees required by the logistics provider. Payment of this invoice is required before proceeding.


**Inspection Advisory:**


1. If ordering from Dubai, please ensure the logistics company in Hong Kong inspects the goods before shipment.

2. An inspection report should be requested. If any issues are found upon arrival in Dubai, the seller will not accept responsibility or discounts.


**Payment Terms:**


1. Full payment of the invoice amount is required. Partial payments will not be accepted.

2. When making bank transfers, ensure to select the option to cover all transfer expenses. Incomplete payments will result in the goods being held until payment is completed.


**Liability Disclaimer:**


1. The seller is not liable for any local charges, taxes, or costs incurred in the destination country.

2. All costs related to goods purchased on an FOB basis, including local transfers and logistics deliveries, are the buyer's responsibility.

3. No order cancellations will be accepted once the goods are confirmed.

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